🏢 Hungarian Telekom (T-Mobile) serves millions of customers with integrated TV, phone, internet and mobile services.
⚡ Isobar Budapest was in charge maintaining T-Mobile’s website.
💡 The maintenance projects were rapid design tasks with short deadlines. Each task was assigned to one UX desinger, so these were solo-projects in essence. The typical process from my perspective looked like this:
- Scoping the project with the sponsor and the stakeholders
- Budgeting, developing a proposal
- Managing the deadline, client correspondence
- Desk research, and a little research (mostly friends of friends, because of the lack of time)
- Wireframing in Axure
- As much usability testing as time allowed
- Presenting the design and iterating on it
- After acceptance, handing the design over to the UI and site build team
- Quality assurance during implementation
✌️ Our fast process and team of veteran UX designers made sure that T-Mobile’s website was highly responsive to its business needs, with a world-class quality.
💙 Nothing motivates me like making an impact does. My work reached millions of T-Mobile customers, including my friends and family.
💰 Value I brought to the table:
- Years of UX experience, proficiency with the tools of trade
- Business background, from my past Product Manager role
- Confident use of the design process, stemming from my service design background
- Consulting skills like negotiation, client correspondence, stakeholder mapping
👥 As a UX Desinger at Isobar Budapest